The STF programme brings together different stakeholders and sectors, collectively strengthening the sustainability of tourism.

Twenty years ago, sustainability was a competitive advantage that gave pioneering companies reputational benefits. According to Jusu Toivonen, who introduced sustainability thinking to Finnish ski resorts, the biggest drivers of sustainability work today are its economic benefits.

Tourism in Ruka-Kuusamo is founded upon the region’s magnificent natural attractions. Hence, the promotion of responsible tourism is especially important for local tourism businesses. Through the Sustainable Travel Finland program (STF) by Visit Finland, companies can incorporate sustainable practices and responsible choices into their daily operations.

Climate change became a major topic of public discussion in North America more than 20 years ago. At the time, Jusu Toivonen, now working as a sustainability specialist for Ski Inn accommodation, was studying ski resort management in Canada.

Before leaving Finland, Toivonen had met Miia Porkkala, then CEO of the Ruka and Pyhä ski resorts and representative of the family-owned Aho Group. They agreed that alongside his studies, Toivonen would produce reports on the operating practices of North American ski resorts.

– In 2005–2006, major ski resorts such as Whistler Blackcomb and Aspen began speaking publicly about the impacts of climate change on winter sports and resort operations. Sustainability was also a frequent topic of discussion among my group of friends in Nelson, where most people worked in nature-related fields in one way or another, Toivonen recalls.

Those discussions, together with his research work, sparked an increasing interest in what ski resorts could do to help mitigate climate change. As a result, the Ruka and Pyhä ski resorts decided to begin developing a structured environmental programme and improve their operations accordingly.

Initially, this meant reducing emissions, improving energy efficiency and developing recycling practices. Over the decades, and most recently through the STF programme, sustainability efforts have become increasingly comprehensive.

The scope has expanded to include social responsibility, covering issues such as equality and inclusion, as well as encouraging young people to engage in outdoor activities and snow sports.

– Opposing mining projects in key tourism areas and environmentally sensitive Arctic locations, such as Juomasuo in Kuusamo, is also part of our social responsibility, Toivonen says.

Valtavaaran tupa talvella, kuva Fabio Zingg

Reducing the climate impact of holidays

In addition to his role with Ski Inn accommodation, Toivonen also works as a sustainability specialist for Rukakeskus Oy and Pyhätunturi Oy. Although sustainability had been developed within the companies long before the STF programme, Toivonen considers its collective impact particularly important. The STF programme brings together a wide range of stakeholders and sectors.

– Looking at the bigger picture, the STF programme supports sustainable tourism on a broad scale. An added incentive is that it opens doors to international sales and marketing channels that value sustainability, Toivonen says.

The sustainability programme for Ski Inn accommodation is shared with the Ruka and Pyhä ski resorts. Emissions from accommodation operations have been reduced alongside broader efforts to cut emissions across the resorts.

For Toivonen, the importance of sustainability work in winter tourism stems above all from ethical and moral responsibility: recognising it, acknowledging it and acting on it.

– Everyone must do their part to mitigate climate change. We want to be a responsible company, and we reduce our emissions as much as we can.

Toivonen believes sustainability remains a clear competitive advantage, bringing reputational benefits both domestically and internationally. At the moment, however, one of the strongest drivers behind sustainability work is cost savings.

– Cost efficiency, energy efficiency and resource efficiency go hand in hand with environmental responsibility. When you use fewer resources, you save money, Toivonen summarises.

The Ski Inn concept is built around the idea that guests do not need a private car during their stay. The destination is accessible by public transport, while accommodation, services and ski slopes are all located within easy reach. Compact development minimises land use and reduces impacts on the surrounding natural environment.

In terms of energy consumption, accommodation is emissions-free, as both heating and electricity are generated using renewable energy. Recycling opportunities are extensive and continue to be developed further.

– Overall, we make responsible holidays possible for our guests. Transport-related emissions, which account for a significant share of a holiday’s total carbon footprint, remain the traveller’s responsibility. These emissions can be reduced, for example, by travelling by train.

Rukan rinteet iltahämärissä

Sustainability measures improve the customer experience

Although even experienced operators can benefit from the STF programme, Toivonen believes it is particularly valuable for companies at the beginning of their sustainability journey and looking to make their efforts more comprehensive and impactful.

The STF programme provides tools and a framework for action: where to start, which areas to prioritise and what may be beneficial to develop next.

– It is important that everyone does their part. The cost savings generated through sustainability work can be substantial, and improved operational efficiency is often reflected in a better customer experience as well, Toivonen encourages.

Read more:
Sustainable Tourism in Ruka-Kuusamo
Ruka Responsibility Programme

Published: 26.7.2026
Text: Pauliina Toivanen
Photos: Ruka-Kuusamo Tourist Association

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