The impacts of coronavirus in Ruka-Kuusamo area
Last updates on 3.5.2021
Current information about coronavirus by Finnish Institute for Health and Welfare
Guidelines for travelers by Finnish Institute for Health and Welfare
Covid-19 coronavirus and guidance for travelers to Finland by Visit Finland
Tourism operators in Ruka-Kuusamo always act in accordance with their values, responsibly and working together. We will ensure that the area is safe to travel and that here it is safe to be. Please help us, travel responsibly and follow health guidelines.
How do the statements outlined by the Finnish government on 25 February 2021 affect Ruka-Kuusamo?
At present, services are open normally, taking into account the official corona instructions. There are currently no travel restrictions within Finland. We will monitor the situation and inform of changes on this page.
Is Ruka Ski Resort open?
Restrictions during the closure do not apply to businesses in our area. Ruka Ski Resort is currently normally open.
Is it safe to travel to Ruka-Kuusamo?
We do our best that it's safe to travel to our destination. Even in this challenging situation, we serve our guests in the best possible way, taking care of our personnel's and customers' safety. The busy Christmas season showed that by cooperating, it is possible to take a holiday in travel destinations safely, even during Corona epidemic. We've enhanced the level of hygiene and increased communication to customers, and we are following the instructions of the authorities actively. Each company will also give instructions to their guests on their own channels. Please remember your own responsibility as a client to to follow the safety instructions.
Are there corona infected persons in Ruka-Kuusamo area?
The situation in Kuusamo has been mainly calm. In order to control the spread of the disease in the area, there are recommendations for everyone to follow. Those are in force until 9th of May 2021. Official updates about regional incidence at Finnish institute for health and welfare web pages. Look for data about Oulu University Hospital area.
When travelling in Ruka-Kuusamo area, what should I do?
When travelling in Ruka-Kuusamo, please be aware of your own responsibilities. Follow the recommendations of the Finnish government and instructions given in Kanta.fi (information system for social welfare services in Finland). If you are sick, please stay home. When moving around, please take good care of your personal hygiene, pay attention to safety distance and wear a face mask. When possible, buy services and products online and make table reservations in advance. Act in a responsible way.
Do I have to wear a mask?
It is recommended to use a face mask. Take a look at the recommendations for using masks by the Finnish Institute for Health and Welfare.
We recommend using Koronavilkku app
Koronavilkku is a contact tracing app produced by the Finnish Institute for Health and Welfare (THL) to help you find out whether you may have been exposed to coronavirus. We recommend using Koronavilkku to our personnel as well as for travellers.
Where can I get Covid-19 testing in Ruka and Kuusamo?
Kuusamo Health Center serves tourists in matters related to the coronavirus.
Are restaurants open and do they deliver food to accommodations?
Restaurants are open and Ruka-Kuusamo's restaurants can be found here. You are warmly welcome to dine on site. We recommend making a table reservation in advance to ensure access to the restaurant at your preferred time. Take-away food and home deliveries are available in many restaurants.
Where on the slope can you eat snacks?
Break rooms and barbeque areas have been added to the slopes. All ski resort break rooms and toilets can be found here.
Restaurants and terraces are closed. Where can we spend time with friends?
According to the recommendations, a maximum of ten people belonging to the same party can gather, for example in their own accommodation or outside in public rest areas. Please pay attention to the safety instructions and the comfort of other customers when gathering together.
Are locals happy for the tourists to be there?
Tourism is an important livelihood in our area and a big part of the locals get their living from tourism. Travellers are warmly welcome to Ruka-Kuusamo.
How can one get to Ruka-Kuusamo area?
Ruka-Kuusamo area can be reached by car, by bus and by train + bus combination. Find flights to Kuusamo on Finnair's pages. You can also fly to Oulu or Rovaniemi and take a bus to Kuusamo.
Where can I find information about service providers and their opening hours?
Get inspired and check availability at Ruka-Kuusamo Winter pages. We actively update the opening hours of our member companies. Opening hours can also be checked on the companies' own channels.
Are there events at the moment?
Please follow the situation in Ruka-Kuusamo event calendar.
Are there after-ski parties?
Restaurants and bars follow the official guidelines from the Finnish authorities. Please check the opening hours and events directly from the bars and restaurants.
Instructions for guests in ski resort
At our ski resort, we always follow the official guidelines issued by the authorities and make every effort to ensure that our customers also follow instructions and recommendations. Skiing is an outdoor sport, which means safe distances can easily be maintained at the slopes.
During the winter holidays on 21.2.–11.3. and Easter 1.–4.4. some of the lifts opened at 8 a.m. to even out the number of customers on the slopes during the day. A new affordable Morning & Night ticket was also on sale.
We are constantly working towards ensuring a safe holiday at our resorts by, for example, the following measures:
At Ruka, the fast chairlifts take3–6minutes and therefore the time spent on the chairs falls below the 15-minute exposure time.
On the chairlifts, customers must leave an empty seat between different groups to maintain a safe distance.It is recommended customers wear a face mask when using the chairlift.
Please take the t-bar alone or with a person who belongs in the same group.
Please maintain a safe distance from other customers when in the lift queues. We remind our customers of this by repeating announcements and signs.
SkiPatrolis actively monitoring lift queues and making sure safe distances are maintained in the queues.
The gondola should only be taken with your own group or if wearing a face mask.
Sales of services are always directed to online stores when possible, and contactless payment is recommended at indoor sales counters.It is also possible to buy tickets outdoors.
It is recommended customers wear a face mask at all times in public indoor spaces and outdoors if a safe distance cannot be maintained.
Hand sanitizer and face masks are available for customers at equipment rentals, ticket offices and shops. Additionally, the cleaning of surfaces and equipment has been enhanced.
The number of customers inside equipment rentals is restricted.
We have added more places for eating snacks on the slope areas.
The staff has been divided into “coronavirus bubbles” to prevent the spread of the disease.
In close contacts with customers, staff always wear a face mask or visor.
During the season2020–2021 , there is a limited number of international groups of professional athletes practising and competing in the fell area.Groups of professional athletes are categorised as so-called special groups and they can enter the country only through a special procedure approved by the authorities. All professional athletes arriving in the area are required to have a pre-arrival negative COVID-19 test result.
Customers are actively instructed to follow the guidelines issued by the authorities in order to ensure a safe stay at the area.We hope for constant cooperation with our customers to ensure a safe time at the slopes.
Marja Mäenpää, Head of Marketing, Ruka-Kuusamo Tourist Association, tel. +358 40 521 5316, firstname.lastname@example.org
Mats Lindfors, CEO, Ruka-Kuusamo Tourist Association, tel. +358 40 0747356, email@example.com